• +86 -571 -22868861

  • info@hopetools.hk

  • +86 139 0671 0521

  • info@hopetools.hk

Home >> FAQ
  • 1.Q: Can you send us samples?
      A: We are pleased to send you the sample to test the quality and market.
  • 2.Q: About your products, could you do it OEM?
     A: Yes, OEM is workable for us, but with MOQ.
  • 3.Q: Have you guarantee for your products?
    A: Normally we provide one year guarantee with spare parts supply.
  • 4.Q: Do you also provide spare parts of pneumatic tools? 
     A: Once we confirm the models you'd like to order, we will send you the diagram for checking and also suggest you some easy-broken parts.
  • 5.Q: For the product, could you spray other color of painting?
    A: Yes, color can be customized but with MOQ.
  • 6.Q: What's the delivery time?
     A: It usually takes about 20-30 working days to produce one order.
  • 7.Q: How is the payment terms?
     A: Normally T/T 30% in advance and T/T 70% before shipment.
  • 8.Q: Can I mix different models in one container?
     A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
  • 9.Q: How does your factory do regarding quality control?
     A: We always pay great attention to quality control from the very beginning and every product was tested piece by piece before delivery.
  • 10.Q: Do you have quality certification?
       A: Yes, we have CE, GS, RHOS ect.   

One You Need, All We Support

High Professional Quality / Industry Leading Warranty / Personalized Customization Service

Germany Hope International Co.,Ltd
Head Office: Room 1104, Building 1, Zhidi Mansion, No.77 Jincheng Road,
Xiaoshan, Hangzhou, Zhejiang, China
Factory Address: No.3 Bridge (North Side), North Expanding Area, Economic
Developing District, Xiaoshan, Zhejiang, China
Tel: +86 571 22868861
Fax: +86 571 22868889
Mobile: +86 139 0671 0521
Email: info@hopetools.hk
Web: https://www.hopetools.hk

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